Shipping & Delivery
All orders placed on The Grocery Shop will receive an email to confirm your order has been received. A follow up email will be sent to confirm dispatch of your order. Shipping prices for the UK start from £2.99 and vary based on weight and volume. An accurate shipping price for your address can be seen on the checkout after adding items to your basket. In some cases, multiple shipping options will be available for you to choose from.
The cost and delivery time of your order are estimated online at the checkout.
The estimation is performed according to the weight of items and their destination.
We deliver orders anywhere in the U.K. and to 230 countries all over the world.
Which courier will deliver my order?
We select the best carrier for the delivery slot to ensure you get your order in the least amount of time possible. The Grocery Shop works with the following carriers and varies depending on shipping destination and speed required.
When will my order be despatched?
Orders placed before 10am on working days (Monday to Friday) will be processed and despatched on the same day when stock is available (excluding bank holidays). All orders placed over the weekend will be despatched on the following Monday. Once the order has been despatched you will receive tracking information from the relevant courier. Please ensure that you have the order delivered to an address where someone is available to sign for the delivery.
When will I receive my order?
The majority of our UK orders are delivered within 48 hours of the order being despatched, in some cases, 24 hour next day deliveries will be available for your product selection.. EU & USA deliveries generally take 3-7 days from time of despatch.
Pay using secure Paypal Checkout.
Pay with a Visa or Master Visa card either when you place an order in our store.
Payment via Apple Pay (Coming Soon!)
Payment via Amazon (Coming Soon!)